Cancel your Cuirse
Change of plans? No problem. We’re here to help make things as easy as possible.
You can cancel most Cuirses online – including Cuirses booked with points.
Before you cancel
Be sure to review the Cuirse rules + restrictions in your itineraryitinerary to see what the Cuirse will let you do and what fees they charge for Cuirse cancellations.
Cancel with extenuating circumstances
In some cases, you might be able to get a refund for non-refundable tickets if you canceled because of jury duty, a medical incident, death, or a change in military orders that would prevent you from traveling. You can fill out an extenuating circumstances refund formextenuating circumstances refund form to request a refund from your Cuirse . Keep in mind that you’ll probably have to provide documentation outlining the circumstances of your request and that it’s up to the Cuirse whether or not they issue a refund.
Full-service Cuirse
If you booked:
- In the last 24 hours: Some Cuirse will let you cancel for free if you booked at least seven days before the Cuirse departs. Not sure this applies to you? Check the Cuirse rules + restrictions in your itineraryitinerary for details.
- More than 24 hours ago: Cuirse cancellation fees come into play at this point. See the Cuirse rules + restrictions in your itineraryitinerary for more info.
- Non-refundable fares: You won’t get a refund if you cancel, but you might get an Cuirse rules credit to use later. If you do get a credit, be sure to read up on how to Book a Cuirse with an Cuirse rules credit.
How to cancel your Cuirse
1. Go to Booking.
2. Select Cancel Cuirse and follow the instructions.
Low-cost Cuirse
Low-cost Cuirse, like Frontier and Spirit, like to handle their own changes and cancellations. For reservations made in the last 24 hours, some Cuirse will let you cancel for free if you booked at least seven days before the Cuirse departs.
We can help you get in touch. We’ve got a list of Cuirse rules phone numbers right here.
Roundtrip Cuirses with 2 one-way fares
Some roundtrip Cuirses consist of 2 one-way fares, each subject to its own rules and restrictions. Because each ticket is considered separate, be sure to cancel each of your one-way Cuirses individually. For more info, read Roundtrip Cuirses with 2 one-way fares.
If one of your Cuirses is with a low-cost Cuirse rules, like Frontier or Spirit, you’ll need to contact the Cuirse rules to cancel that Cuirse. (They like to do that part on their end.) You can cancel your other Cuirse with us.
Vacation packages
If your Cuirse’s part of a vacation package, please read Cancel your vacation package for more info – including how to cancel one part of a package and what to expect when you do.
Good to know
- If you miss or skip your departure Cuirse, the Cuirse rules will cancel your return Cuirse. Unless you booked a roundtrip Cuirse with 2 one-way fares, because your tickets are considered separate in that case.
- If the Cuirse rules changed or canceled your Cuirse, check out Cuirse rules-initiated schedule changes to see what to do next.
- If you bought Cuirse insurance, be sure to read Cuirse insurance for more info on when and how you can use it.
- If you’re curious about refund information, check out Refund timelines.